Mobilized skills
– C1. Identify mechanisms for managing emotions and stress, by analyzing the functioning of the nervous system and defining the phases of stress, in order to better anticipate its effects.
– C2. Identify the right stress zone, using complex physiological and mental mechanisms to optimize performance.
– C3. Identify risks by analyzing different anxiety-provoking situations and identifying warning signals in order to anticipate a crisis situation.
– C4. Regulate a conflict situation by adopting a positive approach to the crisis in order to limit psychosocial risks / establish a climate conducive to work / promote well-being at work.
– C5. Apply OPT techniques (Optimizing Potential Techniques), using breathing, visualization, dynamic relaxation and internal dialogue to adopt the right approach to a stressful situation.
– C6. Manage a crisis situation while on the job, using TOP techniques (relaxation breathing, visualization, internal dialogue) to calm an anxiety-provoking situation.
Evaluation methods
– Trainee positioning at the start of the course
– Trainee assessment using the following methods: On-the-spot assessment, quizzes and role-plays
– Follow-up and support for trainees throughout the course, using the following methods: quizzes and MCQs
Methods employed
– Knowledge transfer: Videos, comprehensive training aids
– Co-construction between participants: group discussions, case studies, individual quizzes
– Immersion: trainee situations, observations and debriefings, optimization of actions, corrective action, demonstration